While automatic invoicing can save your Clinic a lot of time and admin, we understand it's not for everyone. This guide explains how to disable this feature.
Head into Settings, then Communications & marketing, and select Automated communications.
Find the communication template that is being used for automated invoicing - by default it is called Invoice Email.
TIP: The template name can be edited, if you can't locate the template 'Invoice Email' this may have been changed the name to something else.
Click the toggle to make the template inactive, this will disable any further automated invoice emails from being sent.
