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Signing into the mobile app - new clients

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Written by Alex Forde
Updated over a year ago

The Pogozo app makes booking your appointments and classes simple.

To get started you will need to download the Pogozo App onto your device. Pogozo is available in both the Apple Store and Google Play store.

Open your App store and search for Pogozo.



Now that you have the Pogozo app on your device, you can connect with your business in two ways, via an invite link or by scanning the business' unique QR code.

TIP If the clinic or gym you attend has recently moved to Pogozo, it is likely they have already transferred you into their system. This means a Pogozo account has already been created for you. To learn how to log into your Pogozo account for the first time head over to our how-to guide for existing clients.


Invitation link sent by the business


When the business adds you into their system (for example when you call to book an appointment over the phone), Pogozo will send you an email containing your temporary password.

Once you have your welcome email, open the Pogozo app and click Sign in.

Enter your email and temporary password and click Sign in.

You will then be prompted to change your password to something more memorable for you.



Once you have chosen a new password, follow the prompts, filling in your details as you go along. You can skip some steps if given the option at the bottom of the screen.

If you would like to set up family members as dependants such as children, you can do this now, otherwise you can skip and add them to your account at a later date.

You should then arrive at your personalised Pogozo dashboard.



Connecting through the businesses unique QR code

You can connect with a business via their unique QR code. This QR code may be displayed by the business via their website, sent to you via an email or on posters around the clinic or gym.

Open the Pogozo app and click Scan QR code.

Hold your phone up to the QR code and wait for it to scan.

You should then be redirected to a Welcome page. Enter your email and click Continue.

You will then be prompted to fill in some details and create a password. Once you have created a password, continue to follow the prompts, filling in the rest of your details as you go along. You can skip some steps if given the option at the bottom of the screen.

If you would like to set up family members as dependants such as children, you can do this now, otherwise you can skip and add them to your account at a later date.

You should then arrive at your personalised Pogozo dashboard.


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