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Reports: Did not arrive

Appointments where the client did not show up (no-shows). The shared appointment list filtered to did-not-arrive status. A list report.

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Written by Alex Pogozo

What this report shows

The Did not arrive report lists appointments where the client didn't show up, so you can follow up on no-shows and understand which clients are missing their bookings. It's the shared appointment list, filtered down to appointments with a did-not-arrive status.

How to open it

Reports → ClientsDid not arrive.

What's on the page

Clients who were no show table

One row per no-show appointment, listing the client, the team member the appointment was with, the location, and the date of the appointment, so you can see exactly who didn't arrive and when.

This report is a list. It shows individual records, not calculated totals, so there are no formulas to explain here.

Filters and options

See Filters and date ranges for Location, the Team member / Practitioner filter, appointment type and category, and the date controls.

The report is already limited to appointments the client did not arrive for, that status is what defines this list.

Printing and exporting

See Printing and exporting reports for how print and export work and the 1,000-row PDF limit.

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