Templates make your communication faster and more consistent. By setting up email or SMS templates, you can save time while keeping your messages professional and clear.
However sometimes your message changes and templates that were once needed are no longer required. To keep your template list up to date you can delete templates that are no longer required.
Deleting Email templates
Go to Settings and click on Communications & marketing.
To delete an email template, click on Email templates. Choose the template you want to delete, then click on the three dots on the right-hand side of that template.
From there, select Delete.
TIP This permanently deletes the template so it can no longer be used. t is important to make sure this template is not being used in any of your appointment or class communications or automated sequences. As by deleting the template these emails will no longer send.
Deleting SMS templates
To delete an SMS template, after going to Settings then Communication and Marketing click on SMS templates. Select the template you want to delete, then click on the three dots on the right-hand side of that template.
From there, select Delete.
TIP This permanently deletes the template so it can no longer be used. t is important to make sure this template is not being used in any of your appointment or class communications or automated sequences.