Pogozo

From booking confirmations and reminders to follow ups when clients cancel or no show.

Appointment and class communications

Alex Forde

Stay connected via email, SMS and in-app notifications. 

Communications 

Communications and marketing settings 

Emails get sent from a centralised Pogozo account but you can make sure your client replies come directly to you!

Set up an email for clients to reply to

Create tags to assign to client's for easier grouping

Creating tags in Pogozo

Manage your communication and marketing settings

Communication and marketing settings

Customise email communications for your business

Create new email templates

How to edit the Pogozo default email templates

Editing default email templates

Create New Email

Email 

SMS templates

Create new SMS templates

Two way SMS allows your to send and receive SMS text messages from a centralised inbox.

Send and receive SMS through Pogozo's Inbox

Send push notifications to your clients via the Pogozo mobile app

Creating new push notification templates

What are the default notification templates in Pogozo and how to edit them

Push notification templates

In-app notifications 

What are tasks?

Linking a Client to a Task

Tasks

How to create an audience for emails and SMS

Creating audiences

Creating an Everyone Audience

Create an audience to recall clients who haven't been in for a while

Creating a recall audience

Audiences

Getting the most of out of your automated sequences.

Automated Sequences

Create an automated sequence to celebrate your client's milestones

Create a milestone automated sequence

Put your marketing and communications on auto-pilot! 

Automated sequence 

Find answers and get help from Intercom Support and Community Experts

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