How to void an invoice

We understand that keeping accurate financial records is important.

In Pogozo you can:

If you have a paid invoice that you wish to void, you will need to void the payment first, then you can void the invoice.

You cannot:

To void an unpaid invoice go to Finance.

Search for the relevant invoice using the invoice number or client name.

Once you have found the correct invoice click on the three dots to far right of the invoice number.

Select Void.

To confirm click on the Yes Void It button.

Once voided, the status of the payment will be changed to void. The invoice amount will also be removed from any relevant revenue reports.

To void a payment go to Finance then select Payments.

Search for the relevant invoice using the invoice number or client name.

Once you have found the correct invoice click on the three dots to far right of the invoice number.

Select Void.

To confirm enter the reason for voiding the payment and click on the Yes Void It button.

Once voided, the status of the payment will be changed to void. The invoice amount will also be removed from any relevant revenue reports.

Follow the steps above to first void the payment, then follow the steps to void the invoice.