Assigning a dependent or guardian status in Pogozo allow families or care givers to assign control of a client's bookings, communications and payments to another person. For example a Mum might be the guardian for her three dependent children.
When you assign a dependent status to a client in Pogozo, the guardian will be able to:
Switch to the dependents profile in the mobile app to make bookings, cancellations, payments and view documents and invoices on behalf on the dependent
Receive all notifications for the dependent including emails, SMS and push notifications
TIP When making a client a dependent you will need to assign a guardian. The guardian needs to have an active client profile in Pogozo.
Making a client a dependent
You can make either an existing client a dependents or mark a client as a dependent when creating a new client.
Go to Clients and search for the existing client or click Add new client to add a new client.
To change the dependent status of an existing client, to go the clients profile and select Edit.
Above the email field is a check box Client is a dependent. Check that box to make the client a dependent.
Once checked, you can then select the guardian for the dependent.
TIP The guardian needs to have an active client profile in Pogozo.
Once you have selected the guardian scroll to the bottom and don't forget to update your changes.
Once saved, the guardians details should now show in the email and phone number section of the dependents profile.
All communication for the dependent will be sent to the guardians email and phone number. The guardian will also be able to access the dependents profile through the mobile app.