We know that switching to a new system feels like a big deal. We want to help make it easy for you to announce the new changes to your clients.
This guide was put together from the experiences of businesses who have made the transition to Pogozo. There are many ways to announce change and we encourage you to do what you feel is best for your business and community.
Pick a Switch Date
When changing to a new system is it is likely that you will be juggling two systems for a short while. We recommend you limit the time you do this to not only prevent the chance of two clients booking the same time in each system, but also to reduce the confusion for clients around which system they should be using.
We have found giving clients a maximum of 1 week to switch to the new system has been ideal.
Once you have chosen your Switch Date, we recommend as soon as possible you block off all appointment times and close all classes after the Switch Date from your old system. This will prevent clients booking future appointment and classes through your old system.
Similarly, in Pogozo you should block off all availability to appointments prior to your Switch Date and when you create your class schedule you should start classes from your Switch Date.
On your Switch Date, you will need to update all access to online bookings and change them to Pogozo. This may mean updating your website, social media pages, Google Business details and any other place where your clients can book online.
Sharing Pogozo with your clients
There are a number of ways you can share Pogozo with your clients. We recommend you share the news in as many ways as possible to ensure everyone knows about the switch and that you are encouraging your clients to use the Pogozo app for booking their appointments and classes. Ways in which you can share the news of the switch to Pogozo include, sending an email to your database, posting on social media and displaying posters around your clinic or gym. We have created some samples and templates below that you can customise for your business.